Questions and Answers

Where are you based?

We are mobile based, this means that we can come to wherever is best for you, your home, your wedding venue whereve you choose.

What if i dont have any space at home to have a treatment done?

We do have a room in balsall common that we use for selected treatments to be done.
Please call to enquire.

Mel from Devon - Do you travel?

Hi girls, was really intrested in some of the things you have to offer but i do live in Devon and was woundering if you could travel?

Hi Mel,

We are West Midlands based however we can travel, we do have a charge of 50p per mile so if say it is 100 miles away from were we are we will we only charge 50p after a 20 mile radius so that would be 80 miles which would be an extra cost of £40. We can also travel abroad if needed. For any more information give us a call. I hope this ok and hope to hear from you soon.

Emma from Diamond Occasions  

Number: 07799211947

What is a pamper party?

A pamper party is the best way to experience all of our treatments with your friends in the comfort of your own home or wherever is best for you.

How do i have a pamper party?

Grab your girlfriends, select a party or ready make your own. Then set a time for the girls to come over to the hostesses house. We meet you there about half an hour to an hour before the party starts so we can set up. Get everyone to bring some drinks and maybe some nibbles and then we do the rest.

How many people do you need to have a pamper party?

A minimum of two people for a standard party, the maximum of people will be depending on the party you have chosen. 
Call to enquire.

How does it work?

Have a look at our ready made packages or create your very own bespoke package. You can give us a call and we can make it an affordable way of having your perfect pamper party. 

What do I need to provide for a pamper party?

We provide our own products and equipment so all you need is enough space to put a couch up which is (approximately 6ft x 3ft) If having massages or facials done. If having manicures, pedicures, gels or acrylics we will need a table and chairs, we also may need the use of a plug socket and hot water. But we will inform you if this is needed. Guest having pedicures we recommend that you bring flip flops, if having a spray tan we recomment loose clothing and flip flops. If have massages, facials etc. we recommend you bring robes so that you feel relaxed and comfortable. We will go over all of this prior to your party so that we can make it as hassle free as possible. 

Where do you recommend the treatments take place?

If having a massage or facial we would recommend setting a room aside so you can be more relaxed throughout the treatment, However all treatments can be done in the room of the party and other treatments will be done within the room of the party. 

Is there a deposit charge?

A non-refundable booking fee is applicable of 50% of the agreed hire arrangement.

What if I need to change or cancel my booking?

Changing your booking time is easy just call us and we will be happy to move the booking to whenever is convenient for you, if you need to change the day we need at least 2-4 weeks notification of this. If canceling your booking completely please call us and let us know within 2-4 week of your appointment, however if this is a party the deposit is non-refundable.

How do i make a booking?

Simply call us on 07799211947
Or you can email us on emma@diamondoccasions.co.uk

And we will get back to you as soon as we can.

If there is anymore questions dont hesistate to contact us.